Terms ofservice.
What we provide, what we ask of you, and how either side can end the arrangement.
What we provide
MailVitals monitors domains and mailboxes you control and reports what it finds. We provide diagnosis and recommended fixes. We do not guarantee inbox placement — no one honestly can, because the decision belongs to the receiving provider.
What we ask of you
Only monitor domains and mailboxes you own or are authorised to administer. Do not use the service to support unsolicited bulk email. Do not attempt to overload the free tools or the public scan; both are rate limited, and persistent abuse ends access.
Advice, not administration
Vitals advises. It never modifies your DNS, your mail server, or your sending platform. Every change we recommend is one you make yourself, so you stay in control of your own infrastructure.
Plans and billing
Plans are billed through PayPal, monthly or annually, and renew until cancelled. Changing plan is prorated. Cancelling stops future billing; it does not delete your data, and downgrading pauses what exceeds your new limits rather than destroying it.
Availability
We aim for continuous monitoring but do not offer a contractual uptime guarantee at these prices. Current service status is published at /status.
Ending it
You can cancel or delete your account at any time from settings. We may suspend accounts that breach these terms, and will tell you why.